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PRIVACY POLICY

Skyren Travel Agency values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services. By using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We collect both personal and non-personal information when you interact with our website:

  • Personal Information: When you make a booking, request a quote, or contact us, we may collect personal details such as your name, email address, phone number, passport details, and payment information.

  • Non-Personal Information: We also collect non-personal information such as your IP address, browser type, device information, and website usage data through cookies and other tracking technologies. This helps us improve your browsing experience and analyze website traffic.


2. How We Use Your Information

The information we collect may be used in the following ways:

  • To process bookings and provide you with the services you’ve requested.

  • To respond to inquiries and provide customer support.

  • To personalize your experience on our website and offer relevant travel recommendations.

  • To send promotional emails, newsletters, or offers (you can opt-out at any time).

  • To improve our website functionality and services.


3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • With service providers: To fulfill your bookings, we may need to share your details with airlines, hotels, tour operators, and other third-party service providers.

  • For legal reasons: If required by law, we may disclose your information in response to a legal process or government request.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you in advance if this occurs.


4. Data Security

We take your privacy seriously and use appropriate technical and organizational measures to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that are stored on your device to collect data such as browsing activity, preferences, and behavior on the website.

You can control cookie settings through your browser settings. Please note that disabling cookies may affect some website functionalities.


6. Your Rights and Choices

  • Access and Correction: You have the right to access the personal information we hold about you and request corrections if necessary.

  • Opt-Out of Communications: You can opt-out of receiving promotional emails or newsletters by following the unsubscribe link in the email or by contacting us directly.

  • Data Retention: We will retain your personal information for as long as necessary to provide our services and comply with legal obligations.


7. Third-Party Websites

Our website may contain links to third-party websites. Please note that this Privacy Policy applies only to information collected by Skyren Travel Agency. We are not responsible for the privacy practices of third-party sites, and we encourage you to review their privacy policies before submitting any personal information.


8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete such information from our records.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will become effective immediately upon posting.


10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Skyren Travel Agency
Email: info@skyren.live
Phone: +1 213 383 8522
Address: 2433 W 7th St #101, Los Angeles, CA 90057, United States